Alaska Tax Service (Sharon Berger)

It's amazing what the right knowledge can do!! As a former Alaskan, am now in Eastern Tennessee, had my tax return done here that involved a "short sale" of my small house. But thanks to college friend, Barbara, she said something to Sean Clapper, who knows the right questions. Now, I don't have a tax problem, and am Not making payments for next 2 years. Would recogmend highly. THANK YOU for your knowledge and great service

I moved to AK from HI and needed tax assistance. I called, made an appt. and ran late. I called in to inform them that I was running late and was able to take the next hour appt. When I arrived, I was greeted well and met with Carter. He is friendly, no nonsense, very focused, and dealt with what I thought was a huge financial problem but ended up to be an input error which was quickly corrected. I WILL see them for my 2020 taxes!! Thank you Carter.

I have used Alaska Tax Service for several years now. They are timely, professional and friendly. Teresa prepares my taxes and she is great. She asks me all the right questions and ensures I am not forgetting any little bit of information or detail - she is very thorough. I highly recommend ATS. I don't like handling my taxes myself and I don't mind paying for it to be done right - plus, it is quite affordable.

Teresa is the best! I've trusted Teresa with my tax returns since I moved to the US 10 years ago. She helped me understand the American tax system and made sure I fixed my withholding to get the best refund. When I began working as a contractor, Teresa helped me organize my business records system and put aside enough money for the self-employment taxes. She's really smart, very detailed and makes this less stressful. I highly recommend her.

Many weeks waiting for reply. Finally gave up.

This is our second year coming to Alaska Tax Service and we are very satisfied. Carter and the rest of the staff were very friendly. Carter took the time to explain the process to my husband and I. They were able to get us in earlier than our original scheduled time with no hassle. Love the welcoming environment. Definitely recommend them!

Teresa W of Alaska Tax Service is professional, friendly, and dedicated. She has a rare combination of tax expertise and excellent customer service -- Alaska Tax Service is lucky to have her! (As are we!) She's done our taxes for years and she explores every avenue to get us the biggest refund possible. Plus she is always willing to explain (patiently) the confusing mumbo jumbo that passes for our tax laws. I highly recommend her!

Carter and his staff are very professional and friendly. I felt like my taxes were handled with care and he was very patient with my questions regarding taxes (I know very little like most). His knowledge and expertise made it an enjoyable experience. I highly recommend Carter and his crew at Alaska Tax Service.

I would of given a -1 if I could. As the ratings were 5star reviews and claiming good service, I decided to give them a try this year. My appointment was set to see Sean and verified for the date and time. Showed up early and filled new client packet. Then was told I was not to be seen until a different Monday. Front receptionist went to ask if someone else was available and so Carter said he had time due to a cancelled appointment. Before entering I explained that I was not doing just a W2 tax, he still insisted he can do it today. As I walked in he seemed on the edge already. As I explained to him what taxes I need to do he demanded documentation that was not needed for the type of tax I was needing to do. He had a rude demeanor and was impatient with me. Stopped me while I was speaking and said an extension was going to be filed because his plate is full and for me to leave and set another appointment. How do you suggest a extension without even seeing my profile and not understanding what I was explaining to you. Very poor service from this person but the only good news was that the front receptionist was awesome.

I've been going to Alaska Tax Service for over 20 years. Teresa has done a wonderful job with my taxes. She always goes the extra step to help explain and find the best results for me. I trust her completely and highly recommend her services to anyone.

Sean Clapper has prepared our taxes for the past many years. He is thoughtful, knowledgeable and courteous. We have saved money utilizing his services. We plan to have Sean prepare our taxes for the foreseeable future.